ROOFINGSIDINGGUTTERS & DOWNSPOUTSCURRENT PROJECTSFINISHED PROJECTSFAQ's
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Question:

Will filing a claim cause my insurance rates to increase?

Answer:

No. Since this is considered a catastrophe, your rates should not go up. However, after a catastrophe, the insurance will figure their losses and the entire area affected will receive a slight increase.

Question:

Now that the damage has been found on my roof, and I have agreed to have Amazon Elite Home Improvement work with my insurance company, what do I need to do next?

Answer:

First you will need to contact your insurance company and file a claim. They will provide you with a claim number and explain that their adjuster will be contacting you. The adjuster will usually contact you within 72 hours of the claim being filed.

1. Once you receive your claim number, please contact Amazon Elite Home Improvement and supply us with your claim number as we will need this claim number throughout the process.

2. When your insurance adjuster calls, let them know you are working with a local contractor and give them your Amazon Elite Home Improvement representative's name and phone number. Also, it is very important to contact your Amazon Elite Home Improvement representative and give them the adjusters name and phone number. This will get things going much faster and allow us to make the repairs to your roof sooner.

3. Get your adjusters email address if possible. This is very important.

Question:

How does Amazon Elite Home Improvement price making repairs to my roof?

Answer:

Amazon Elite Home Improvement uses a software program which is used by the majority of insurance companies. Once your Amazon Elite Home Improvement representative has come to an agreement with the adjuster, they will contact you. Typically, the adjuster will also contact you and let you know when you can expect payment.

Question:

How long does it normally take to make the repairs to my roof?

Answer:

Repair time can vary greatly depending on a number of factors, such as, steepness of the roof, overall damage to the roof, size of the roof, etc. Hand sealing a roof is very labor intensive because we must inspect each shingle on the roof. It is important to know that we will take as much time as necessary to make sure the job is done correctly. We have a vested interest in your roof since we guarantee our work.

If you have any other questions, please contact Amazon Elite Home Improvement. Thank you for trusting Amazon Elite Home Improvement.